Service
Philosophy
All of our maintenance, repair, and replacement recommendations must be in the customer's best interest because that is our best interest. If we save the customer some expense now, they will be purchasing their maintenance service from us for years to come.
Experience
The Service Department has a combined total experience of 100 years in the field of maintenance, diagnostics, and repair of multiple types of heating, cooling, and refrigeration equipment. The training and experience includes, but is not limited to the following:
- DX air conditioning diagnostics and repair
- Gas and electric heating service
- Cooling towers, pumps and closed loop systems
- Air to air and water source heat pump systems
- Reciprocating and centrifugal chillers
- Boiler maintenance and controls
- Heat load calculations, duct and airflow design and diagnostics
- Controls for all of the above, including remote alarm systems for critical installations
- Commercial plumbing repairs assisted by video tape equipment to accurately locate breaks in drain lines
- Dri-Steem factory authorized Service Center
- Extensive experience with VRV Heat Recovery Systems
- Water source heat pump systems
Based on this accumulated experience, the IMC Service Department can provide the customer with accurate diagnostic analysis of existing heating, air conditioning and ventilating systems. This analysis is completed from the viewpoint of providing the customer with the most cost efficient response to an existing problem, weighing the benefits of repair, replacement or re-design against the cost of each. Because we are part of a comprehensive mechanical contracting firm, we bring the capacity to renovate completely or partially any duct system, plumbing or piping system, and any of the equipment that serves these systems.
Service
Interstate Mechanical maintains a 24-hour HVAC and commercial/industrial plumbing Service Department. Our experienced and courteous service technicians can provide the customer with accurate diagnostic analysis of existing heating, air conditioning, and ventilating systems.
Please e-mail any service questions or comments to: imcservices@interstatemechanical.com
